“Once a customer has registered their voice into the system, the technology can match their voice on a live call to the biometric profile on file.” Nuance Communications has snagged […]

A major Swiss financial services provider has just deployed a voice authentication system for customers, care of NICE. The latter’s Real-Time Authentication (RTA) is aimed at call center applications, and […]

“The investors are evidently excited about Pindrop’s enterprise security technology, which is designed to use a range of metrics to detect potential fraud in inbound calls, including metadata such as […]

Massachusetts-based Interactions, LLC is enhancing the security of its Intelligent Voice Assistants platform through a new partnership with Next Caller. The latter specializes in phone-based fraud detection, offering a platform […]

“…he move was also a response to enthusiasm that customers demonstrated for the biometric authentication technology used in AIB’s mobile app.” One of Ireland’s biggest banks has implemented voice recognition […]

“Integrated into the Verizon VoIP Inbound Anti-Fraud and Authentication service, the technology is leveraged together with Verizon’s ‘media forking’ capability, which allows different aspects of audio calls to be branched apart […]

“It will flag individuals displaying this suspicious behavior for further review, and add their voice biometrics to a watch list that can block them in future call attempts.” Call center […]