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New Verizon Authentication System Uses Pindrop Voice Biometrics Tech

November 26, 2018

“Integrated into the Verizon VoIP Inbound Anti-Fraud and Authentication service, the technology is leveraged together with Verizon’s ‘media forking’ capability, which allows different aspects of audio calls to be branched apart and assessed independently.”

New Verizon Authentication System Uses Pindrop Voice Biometrics TechCompanies operating call centers on Verizon’s network now have access to sophisticated anti-fraud technology thanks to the company’s integration of multi-factor authentication technology from Pindrop.

The technology revolves primarily around voice recognition, with Pindrop’s technology also able to assess metadata associated with calls for additional security. Integrated into the Verizon VoIP Inbound Anti-Fraud and Authentication service, the technology is leveraged together with Verizon’s “media forking” capability, which allows different aspects of audio calls to be branched apart and assessed independently.

In a statement announcing the new anti-fraud system, Verizon explained that because it is integrated into the Verizon network, “it removes the need for enterprises to purchase and deploy on-premise solutions, and enables them to deploy security and anti-fraud capabilities quickly and cost effectively.” The solution is designed to assess inbound calls to toll-free numbers.

Pindrop announced its Deep Voice biometric engine, the central component of its Pindrop Passport caller identification solution, near the start of this year.

–

November 26, 2018 – by Alex Perala

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Filed Under: News Tagged With: Biometric, biometrics, call center security, caller authentication, caller identification, enterprise security, Pindrop, Verizon, voice biometrics, voice recognition

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