Nuance Gatekeeper Gets Listed on Five9 App Marketplace
Nuance Communications is looking to find new customers for its voice biometric technology. To that end, the company has announced that its Nuance Gatekeeper…
call center biometrics
Articles tagged with call center biometrics
NICE Provides Voice Authentication for Vietnam’s VPBank
Another Vietnamese bank has adopted NICE’s Real Time Authentication (RTA) platform. NICE RTA is a voice biometrics offering designed to prevent fraud and…
Auraya Gets Listed With SymNex Voice Directory
SymNex Consulting has officially added Auraya to its directory of voice biometrics suppliers. The news should help Auraya raise its profile with companies that…
Nuance Provides Gatekeeper Security for Bank Australia
Bank Australia is now using Nuance’s voice biometrics technology to verify the identities of its customers. The financial institution has integrated the Nuance…
NICE ENLIGHTEN Uses Voice Biometrics to Identify Suspected Fraudsters
NICE has released a new voice-based fraud prevention solution for call centers. Dubbed ENLIGHTEN, the solution does not use voice biometrics for…
Affinity Credit Union Uses Voice Biometrics to Support Remote Operations
The Affinity Federal Credit Union has revealed that it is using Voice ID to provide better service to its customers. The New Jersey financial institution is…
Financial Biometrics Month: Fresh Business Models and Next-Gen Infrastructure
“You never want a serious crisis to go to waste,” Rahm Emanuel told the Wall Street Journal in late 2008. Acting as the White House Chief of Staff at the […]
NICE Provides Biometric Voice Authentication for Alfa-Bank
Alfa-Bank Russia has moved forward with its deployment of NICE’s Real-Time Authentication (RTA) platform. The bank first announced that it would be using the…
ID R&D Teams with Red Box on Call Center Voice Biometrics Solution
ID R&D has teamed up with Red Box to create a solution that will make it easier for contact centers to offer voice authentication to their customers. To do so,…
National Australia Bank Secures Contact Center with Nuance Voice Biometrics
National Australia Bank (NAB) is the latest financial institution to turn to Nuance to secure its contact center operations. The bank will specifically be…