Daon-Neustar Partnership Combines Voice Authentication With Phone Number Verification
Daon has partnered with Neustar to augment the fraud detection capabilities of its IdentityX biometric authentication platform in a call center setting.…
call center biometrics
Articles tagged with call center biometrics
Insight Partners Forecasts $4.82 Billion Voice Biometrics Market
The Insight Partners are anticipating major growth in the voice biometrics market. In that regard, the firm has released a new report that predicts that the…
Auraya Voice Biometrics Platform Gets Accreditation From AWS
Voice recognition specialist Auraya has achieved accreditation for its call center solution under Amazon Web Services’ Foundational Technical Review,…
Amazon Launches New Voice Authentication Service
Amazon Web Services (AWS) has officially launched its Amazon Connect Voice ID service for contact centers. The feature was previously available in a preview…
Arise Uses Voice Biometrics to Authenticate Remote Customer Service Agents
Arise Virtual Technologies has released a new Arise Digital Companion that automates certain call center procedures. The Companion is part of the broader Arise…
Gnani.ai Unveils New Voice Recognition Solution for Contact Centers
Gnani.ai is making a play in the voice recognition space with the release of its new armour365 solution. The company is based in Bangalore, India, and…
Journey.Ai’s Face, Voice Biometrics Help to Attract Strategic Investment From Avaya
Call center solutions specialist Avaya is banking on biometric tech, announcing that it has made a strategic investment in Journey.Ai, Inc. Already part of the…
Nuance Provides Gatekeeper Authentication for Wings Credit Union
Nuance Communications will be helping Minnesota’s Wings Financial Credit Union to complete its digital transformation. Wings is the largest credit union in the…
Positioning for Growth, Pindrop Names New CFO
“I have had the privilege of working with some of the most innovative and successful technology companies in Silicon Valley, and Pindrop is on a similar…
Pindrop Names Former AWS Exec as Chief Technology Officer
Pindrop has appointed a former Amazon Web Services executive as its new Chief Technology Officer. Collin Davis comes to the company after an almost eight-year…