IDnow Survey Finds Fraud Protection Leads EUDI Wallet Adoption Priorities

Fraud protection is the leading incentive for adopting a European Digital Identity (EUDI) Wallet among French and German consumers surveyed by IDnow, ahead of faster onboarding or greater transparency over identity checks.

In research conducted by Sapio Research, 40 percent of respondents identified better protection against fraud as their most important adoption factor. Greater control over personal information followed at 31 percent, transparency at 29 percent and speed at 28 percent.

The findings also point to demand for selective disclosure, a wallet function that lets someone prove a particular attribute without sharing a complete identity record. Sixty-three percent said they would be more likely to use a wallet if it could confirm an attribute, such as age, without revealing all their personal details.

Sapio surveyed 2,000 adults aged 18 to 80 in June, divided equally between France and Germany, with results weighted by age and gender. The research measures attitudes in those two countries as EU member states prepare to make wallets available under the revised eIDAS framework.

Forty-six percent said they often abandon transactions when identity verification is too complex or lengthy. At the same time, 47 percent were willing to accept a longer process for stronger security, compared with 13 percent who preferred fewer checks even if fraud risk increased.

For opening a bank account, in-person verification remained the most popular listed method at 24 percent. Wallet verification attracted 14 percent, ahead of NFC document reading at 13 percent, an identity document and selfie at 11 percent, and video verification at 10 percent.

IDnow is developing services on both sides of that shift. Its Trust Platform combines identity verification, authentication, fraud prevention and trust services, allowing businesses to assemble different checks within a customer journey. Its risk functions draw on identity, behavioral, device and other digital information.

The company also recently completed a conformity assessment for qualified electronic attestations of attributes and submitted the documentation to Sweden’s supervisory authority. Such attestations concern verified characteristics of a person or organization, rather than requiring every transaction to disclose a complete identity document.

That work sits alongside the survey’s strongest privacy-related finding: consumers showed greater interest in a wallet that could confirm a specific detail without handing over the rest of their identity information.

Sources: IDnow

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By the ID Tech Editorial Team