VFS Global Launches Digital Platform for Indonesia’s Electronic Visa on Arrival System

VFS Global has introduced a new online platform to streamline Indonesia’s Electronic Visa on Arrival (e-VoA) application process, making it available to citizens of 97 countries, including South Africa. The platform represents the latest expansion of VFS Global’s digital visa services portfolio, which has grown significantly in recent years through partnerships with multiple governments.

The new system features end-to-end online processing capabilities, accessible via both desktop and mobile devices. It employs Optical Character Recognition (OCR) technology to automatically populate applicant information and includes functionality for group bookings, particularly useful for travel agencies and convention organizers.

Applicants using the platform receive pre-approval before departure and can bypass traditional immigration queues at Indonesian international airports and seaports, including major entry points in Bali and Jakarta. The system provides customer support in seven languages – English, Mandarin, Japanese, Korean, Arabic, German, and French – with plans to expand language options in the future. This multilingual approach aligns with Indonesia’s broader efforts to enhance its digital infrastructure, including recent implementations of biometric verification systems across various sectors.

The application process involves visiting the official website, submitting required documentation, paying applicable fees, and receiving pre-approved e-VoA documentation via email prior to travel. Upon arrival, travelers can use E-gates or designated immigration counters for expedited entry, similar to systems recently implemented in other Asian airports that have reported significant reductions in processing times.

Jiten Vyas, Chief Commercial Officer and Head of Business Development at VFS Global, states that the platform represents their commitment to innovation in visa processing. “The launch of this innovative, secure, and user-friendly digital e-Visa on Arrival platform for Indonesia will undoubtedly streamline the visa application process, making it faster, easier, and more convenient,” he explains.

The implementation of this digital platform aligns with Indonesia’s tourism objectives, as the country aims to attract 14 million visitors by 2025. The system serves as part of the infrastructure supporting this goal by simplifying the entry process for eligible international travelers, while also strengthening the country’s position in the growing digital identity ecosystem of Southeast Asia.

–

January 21, 2025 – by Ali Nassar-Smith

Related News

Partners

FaceTec’s patented, industry-leading 3D Face Verification and Reverification software anchors digital identity, creating a chain of trust from user onboarding to ongoing authentication on all modern smart devices and webcams. FaceTec’s 3D FaceMaps™ finally make trusted, remote identity verification possible. As the only technology backed by a persistent spoof bounty program and NIST/iBeta Certified Liveness Detection, FaceTec is the global standard for 3D Liveness and Face Matching with millions of users on six continents in financial services, border security, transportation, blockchain, e-voting, social networks, online dating and more. www.facetec.com

Oz Forensics is the independent private vendor of robust, technology-based, and AI-powered liveness detection and face-matching solutions founded in 2017 and headquartered in Dubai, UAE. We confirm the security level of our solution by certifying the ISO-30107 Level 1 and 2 standards. https://ozforensics.com/

AuthenticID provides 100% automated identity verification and fraud detection solutions that are leveraged by companies worldwide, including 2 of the top 3 U.S. Banks, 8 out the top 10 wireless providers in North America, and 2 of the 3 credit bureaus. Using proprietary computer vision and machine learning technology, these solutions help companies accurately verify the identity of their users across retail, digital and call center environments for onboarding and ongoing re-authentication events; KYC, IAM, and more. The solutions are easy to integrate and provide customers a large ROI by stopping fraud losses, increasing customer conversion at onboarding, reducing operational costs and allowing quick and cost-effective operational scalability, all while ensuring global privacy regulations are complied with. https://www.authenticid.com/

Founded in 2007, Lakota Software Solutions is an American company with a world-renowned reputation for developing robust biometric software and systems. Our vendor-agnostic products are tailored to ensure compliance with ANSI/NIST-ITL standards and EBTS specifications, facilitate seamless integration with other biometric systems, and optimize accuracy, cost-effectiveness, and scalability. https://lakotasoftware.com/

Identity Week aims to be a significant identity industry catalyst. It’s our mission is to help accelerate the move towards a world where trusted identity solutions enable governments and commercial organisations to provide citizens, employees, customers and consumers with a multitude of opportunities to transact in a seamless, yet secure manner. All the while preventing the efforts of those intent on doing harm. https://identityweek.net/

The Biometric Digital Identity Prism is a market landscape framework designed to help influencers and decision makers understand, innovate, and implement digital identity technologies and solutions. This innovative framework for understanding and evaluating the rapidly evolving biometric digital identity marketplace is the only market model that is truly biometric-centric based on the foundational conviction that in the age of digital transformation the only true, reliable link between humans and their digital data is biometrics. https://www.the-prism-project.com

Related News

Footer

Follow Us