The homecare technology specialist Sandata Technologies has hired a new Chief Sales Officer. Chad Turner has more than 25 years of experience in the healthcare industry, and formerly served as […]

Daon has extended its partnership with CU*Answers. The two companies first started working together in 2018 with the introduction of CU*Answers’ Multiple Authentication Convenience Options (MACO) solution. MACO leverages Daon’s […]

Synaptics has become the latest member of Amazon’s Voice Interoperability Initiative, and will now be working with the tech giant to improve the utility of IoT products with more than […]

Nuance Communications has upgraded its Gatekeeper platform to help other organizations better respond to the needs of senior users. The voice biometrics solution now boasts improved detection capabilities that will […]

The Australian Department of Home Affairs has officially launched its new Enterprise Biometric Identification Services (EBIS) system. Unisys signed a contract to create the new EBIS system back in 2018, […]

The Chinese voice recognition specialist iFlyTek is going against the grain with its sales strategy during the COVID-19 pandemic. The company has announced that it plans to open 1,000 physical […]

Russia’s Alfa-Bank has teamed up with NICE to upgrade its contact centers and improve its customer service. The bank has already deployed NICE Nexidia Analytics and NICE Quality Central, and […]

National Australia Bank (NAB) is the latest financial institution to turn to Nuance to secure its contact center operations. The bank will specifically be deploying the Nuance Gatekeeper solution, which […]

Aware has been an important player in the biometrics industry for decades now, but the company has enjoyed renewed attention in recent years thanks to its Knomi solution. A mobile […]

The South Korean voice recognition startup Posicube has announced that it is hoping to launch an English-language version of its platform in 2021. The company was founded in 2017, and […]