“…Nuance said it was the first such use of voice biometrics in Germany, and asserted that the technology was already improving customer satisfaction while reducing call times.” Nuance Communications‘ voice […]

“It will flag individuals displaying this suspicious behavior for further review, and add their voice biometrics to a watch list that can block them in future call attempts.” Call center […]

“Consumers are ready for conversational banking, and ENACOMM’s secure and convenient solution allows financial institutions not counted among the megabanks to offer technology-enhanced customer interactions that rival those presented by […]

“VoiSentry is designed as a scalable speaker verification system that is simple to install and integrate and can be deployed on the customers platform of choice.” – Ian Colville, Product Manager, […]

“The HMRC, for its part, has responded to the criticism by noting that registration in its voice authentication system is voluntary, that identifying information is stored separately from the voice […]