Onfido and Scrive Provide Onboarding and e-Signatures for Volkswagen Financial Services

Onfido and Scrive will be working together to enable digital onboarding for Volkswagen Financial Services customers in the UK. The new joint solution will use Onfido’s facial recognition technology to verify someone’s identity, before using Scrive’s e-signature service to facilitate the actual signing of a financial agreement.

Volkswagen Financial Services is a division of the broader Volkswagen AG group, and specializes in automotive financial services like car financing, leasing, and insurance. The UK is the first country that will offer support for the company’s new digital product, though Volkswagen Financial Services itself operates in a total of 48 markets around the globe.

Customers who take advantage of the new feature will first be asked to take a selfie and a picture of a photo ID. Onfido’s solution will then verify the authenticity of that document, before comparing the selfie to the image on that document to make sure the two are a match. The solution also uses liveness detection to make sure the person holding the ID is indeed its proper owner.

From there, the customer will be able to use Scrive to sign documents on any connected device. The Scrive platform uses blockchain technology to generate legally binding signatures, and to make sure that those signatures have not been tampered with in any way.

“There is no requirement for customers to provide additional documentation to prove their real identity,” said Onfido Central EMEA VP Oliver Krebs. “We’re delighted to partner with Scrive to provide a digital service that helps onboard customers quickly and securely.”

“Scrive and Onfido enable a fast, compliant and error-free financing process while providing a first-class customer experience for car buyers,” said Scrive CEO Viktor Wrede. “This rollout constitutes Scrive’s biggest expansion to date into the UK market and further strengthens our leadership position as a provider of agreements automation solutions.”

Scrive integrated Onfido’s identity verification technology into its own e-signature platform back in June of 2020. Onfido has provided remote onboarding services for other financial institutions in the past, arguing that banks need to prioritize digital experiences in the wake of COVID-19. In that regard, TBI Bank and MANGOPAY are some of Onfido’s most recent customers in the financial sector.

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March 1, 2021 – by Eric Weiss