This eBook highlights the power of multimodal biometrics (combining facial and voice recognition with liveness detection) for secure customer transactions and safeguarding digital marketplaces. It emphasizes best practices for identity verification (IDV) and building trust throughout the customer journey, beginning with a seamless onboarding process. By implementing a robust and adaptable IDV orchestration platform, trust is cultivated.
In essence, incorporating biometric enrollment into the onboarding process offers heightened convenience and security for all stakeholders throughout their engagement with the marketplace.
Topics discussed include:
- Customer trust
- Biometrics – face + voice + liveness
- Multimodal authentication
- Customer journeys
- Fraud & ATO prevention
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