Malaysia-Singapore QR Code Border System to Expand After Successful Pilot

Malaysia and Singapore’s cross-border QR code trial system has demonstrated significant efficiency improvements since its implementation in June 2024, building on the region’s broader push toward digital border solutions that began with Singapore’s passport-free trials at Changi Airport.

The trial, running from June 1 to November 30, 2024, incorporates three integrated systems: MyTrip, MyBorderPass, and MyRentas. The initiative was designed to address congestion issues at the Johor Causeway, where over 400,000 people cross daily, making it one of the busiest land border crossings in Southeast Asia.

Data from the trial shows notable improvements in immigration clearance times. “The current M-bike system takes eight seconds, while the QR code system reduces it to five seconds for a single rider and six seconds for those with a pillion rider,” said Home Minister Datuk Seri Saifuddin Nasution. The enhanced efficiency has increased processing capacity from 500-600 to over 750 motorcyclists per hour, representing a 25 percent improvement in border processing capabilities.

Following these positive results, Malaysian authorities have announced plans to extend the QR code system to additional transport modes. The expansion will begin with bus travelers and motorcyclists after the current trial period, with implementation across other transport categories scheduled in phases throughout the following year. This development aligns with Malaysia’s broader modernization of its border control systems, which has included the recent introduction of biometric screening at major airports.

The procurement process for the permanent QR code system is expected to reach completion by the end of 2024, following the proof of concept period. “It was agreed in the meeting to finalize the procurement process for the QR code system this year following the POC submission,” Saifuddin stated. “It was also agreed that use of the QR be extended to travellers on other forms of transport, to be implemented in phases next year.”

The initiative represents a collaborative effort between Malaysia and Singapore to enhance regional connectivity and streamline border crossing procedures. The system’s success could serve as a model for other high-traffic border crossings in Southeast Asia seeking to modernize their immigration processes.

Source: The Star

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November 18, 2024 – by Ali Nassar-Smith