LAX Trials Self-Service Bag Drop at Tom Bradley International Terminal

Los Angeles International Airport (LAX) has installed a trial self-service bag-drop system in the Tom Bradley International Terminal.

“A seamless, efficient and easy guest experience is key to creating a world-class airport,” said Justin Erbacci, Interim Chief Executive Officer, Los Angeles World Airports (LAWA). “By integrating state-of-the-art self-service bag-drop technology and improving each point of the passenger journey, we continue to transform LAX inside and out,” he added.

The system can be used by passengers by first printing a baggage tag at a kiosk, and then proceeding to the ‘Drop & Fly’ unit, which includes a conveyor belt that takes bags to the main intake system.

The equipment has the capability to be further integrated with biometric technology, including facial recognition, which may be tested with the system at a later time.

This is the latest example of airports around the country implementing new systems to speed up check-in times. A number of airports around the world have installed biometric entry gates, where travellers can skip traditional boarding and security procedures by submitting to facial scans.

The new system is available in Aisles B and C, and can now be trialled by passengers flying with a number of airlines that use the terminal, including Asiana, Cathay Pacific, Lufthansa, and Norwegian airlines. Scandinavia Airlines is also scheduled to be added to the program at a later date.

Source: International Airport Review, CBS Los Angeles

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February 27, 2020 – by Tony Bitzionis