Keisei Railway Launches Face-based Ticketing for Tokyo-Narita Airport Train

Keisei Electric Railway has implemented a facial recognition ticketing system for its Skyliner train service connecting Tokyo’s Ueno Station and Narita International Airport. The Skyliner e-ticket Face Check in Go service, launched today, allows passengers to register their facial images and purchase tickets through Keisei’s online reservation website. The implementation builds upon NEC’s successful Face Express system already operating at Narita International Airport for passenger processing.

The system enables travelers to pass through station gates by scanning their face on a tablet, which automatically issues a reserved-seat ticket for the next departing train. The technology is currently available at key stations including Ueno, Nippori, and all three terminals at Narita Airport. This expansion of biometric technology in Japanese transit follows the successful implementation on the Yamaman Yukarigaoka Line in June 2024, which served as Japan’s first full-scale facial recognition ticketing system.

Passengers requiring specific seat selections or wishing to board trains other than the next departure must continue using station counters or vending machines. Additionally, manned ticket counters remain necessary at destination stations, as the system does not yet support automatic gates for exits.

“We introduced this technology to alleviate station congestion as swiftly as possible,” explained Kenji Nagatsuka, Keisei’s Transportation Manager. “Moving forward, we will focus on raising awareness and enhancing convenience for our passengers.”

The Skyliner service, which has transported over 50 million passengers, completes the journey between central Tokyo and Narita Airport in 36 minutes.

The initiative reflects Japan’s broader push toward digital transformation in its transportation infrastructure, following other major implementations like Tobu Railway’s biometric identification service using finger vein recognition technology.

Sources: Tokyo Weekender

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January 24, 2025 – by Ji-seo Kim

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