Frost & Sullivan Reports Growing Demand for Contactless Airport Management Solutions

Frost & Sullivan has released a new report that suggests that the global demand for data-driven Total Airport Management (TAM) solutions will double over the course of the current decade. The firm valued the niche market at $576.4 million in 2020, and expects that number to grow to $1.2 billion by 2030.

The TAM market includes a range of technologies that can improve airport operations and help travel hubs overcome core logistical challenges, covering everything from passenger processing to security to baggage claims, in addition to operations both in the air and on the ground. Airports that want to see performance benefits in those areas will need to leverage big data to generate actionable information and make their businesses more efficient.

Frost & Sullivan believes that biometric technologies will be particularly important in that regard, since biometrics can facilitate the contactless flow of passengers through the airport. 5G and automation technologies are also expected to have a transformative effect on the air travel industry, with Frost & Sullivan arguing that airports should get rid of information silos and deploy a connected infrastructure that provides more insight into the entire facility.

Airports with a high volume of foot traffic (such as international hubs and airports in major metropolitan centers) are expected to drive much of the demand for TAM solutions. Frost & Sullivan suggested that airports should work to increase their non-aero revenues, since that money can be reinvested in technology that will further improve the passenger experience.

“The need to increase passenger and baggage throughput makes it imperative for airports to embrace TAM,” said Frost & Sullivan Aerospace and Defense Consultant Shantanu Gangakhedkar. “TAM enhances airport operations management by integrating processes across the value chain while increasing the accountability of stakeholders and providing real-time visibility into processes, leading to increased efficiency and effectiveness across the airport.”

Frost & Sullivan recently gave SITA an Excellence Award to recognize the company’s efforts to bring next-generation technologies to airports in the Asia Pacific region. Reports and Data, meanwhile, has predicted that airports will be one of the biggest drivers of a $28.83 billion contactless biometrics market.

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February 23, 2021 – by Eric Weiss