DocuSign Launches 24/7 Remote Notarization Service

The platform combines secure audio-video technology with DocuSign ID Verification, building upon the company’s earlier integration of AI-powered identity verification capabilities. Each notarization session is recorded and maintains a comprehensive audit trail for security and compliance.

DocuSign’s research indicates that 69 percent of organizations report increased fraud attempts, with 53 percent facing annual costs exceeding $1 million due to identity-related fraud.

“By integrating Notary On-Demand into the DocuSign Intelligent Agreement Management platform, organizations can reduce identity fraud and simplify agreements with an all-in-one trusted solution for notarization, ID verification, and witnessing,” said Mangesh Bhandarkar, GVP of Product Management at DocuSign.

The service has demonstrated measurable benefits in the financial sector. Vantage West Credit Union reports a 20 percent reduction in processing time for home equity lines of credit, reducing the timeline from 30 to 24 days.

Notary On-Demand offers rapid matching between signers and notaries in under one minute, enhanced security features, remote execution capability from any U.S. state, digital audit trails, and session recordings. The service supports various document types including power of attorney, affidavits, lien waivers, wills and trusts, and loans.

The launch occurs amid ongoing discussions about remote notarization, particularly in states like California, where notaries have previously opposed similar technology due to concerns about remote process integrity.

Notary On-Demand is available as part of DocuSign’s Intelligent Agreement Management (IAM) platform, providing a unified system for notarization, identification, and signatures.