Australia is advancing the implementation of its national digital identity system, with the government announcing significant developments in the infrastructure and security frameworks required for the nationwide rollout. This initiative builds upon the country’s existing digital identity infrastructure, which began with the Digital Transformation Agency’s myGovID program in 2019.
The Australian Government has rebranded its digital identity application from myGovID to myID, which serves as the primary authentication mechanism for accessing government services online. The system implements a tiered verification approach, offering both Standard and Strong identity strength levels, with the latter requiring more rigorous authentication factors including facial liveness detection powered by iProov’s Genuine Presence Assurance technology.
The myID platform incorporates multi-factor biometric authentication and document verification capabilities, accepting Australian passports, citizenship certificates, driver’s licenses, and Medicare cards as primary identity documents. The system architecture ensures unique identity verification, preventing credential sharing or delegation of digital identities through a combination of biometric binding and cryptographic protocols.
For business entities, the government has established a structured agent nomination process that integrates with the Australian Business Number (ABN) system. This framework enables businesses to authorize registered agents through the Online services for business platform, maintaining strict identity governance while facilitating necessary business operations. The implementation builds on established identity verification standards developed through the Document Verification Service (DVS) and Face Verification Service (FVS).
The Department of Health and Aged Care’s digital transformation roadmap, extending to 2025, outlines systematic updates to critical infrastructure including the My Aged Care portal. The roadmap encompasses technical specifications for the Supporting Decision Making Framework and the National Aged Care Mandatory Quality Indicator Program, incorporating enhanced security measures for protecting sensitive health information.
In terms of technical infrastructure, the government has prioritized interoperability requirements to ensure seamless integration across various government services. The implementation includes standardized APIs and authentication protocols that maintain consistency across different service delivery channels, following the Australian Government’s Digital Service Standard.
Data protection measures include mandatory completion of the Self-assessment tool (SAT) for business partners, particularly those involved in the Hearing Services Program. This requirement establishes baseline security standards for organizations handling sensitive identity data, aligned with the Australian Privacy Principles (APPs) and the Privacy Act 1988.
The digital identity framework will also support the establishment of Genomics Australia, scheduled for July 2025, which requires robust identity verification for accessing genomic health information. The system includes specialized protocols for handling exceptional circumstances, including specific provisions for Aboriginal and Torres Strait Islander individuals, incorporating cultural considerations into the identity verification process.
The government is conducting ongoing technical consultations with stakeholders, including a comprehensive digital assessment survey targeting aged care providers and software vendors, to ensure system compatibility and security requirements are met across all implementation phases. This consultation process follows the recent developments in digital identity verification requirements across various sectors of the Australian digital economy.
Sources: Australian Taxation Office, Department of Health and Aged Care, Australian Government Department of Health and Aged Care, Biometric Update
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