Identity security specialist SailPoint is rolling out a new commercial construct called Navigators, with one of the flagship offerings designed specifically to secure machine identities and emerging AI agents. The Navigator – Digital Identity Flex option bundles SailPoint’s Machine Identity Security and Agent Identity Security into a flexible package that lets customers shift coverage between non-human identities and software agents as their environments evolve.
In a press announcement to investors and partners, SailPoint describes Navigators as a more modular pricing and packaging model for its Identity Security Cloud. Rather than buying a monolithic platform, customers can choose targeted bundles that align to specific outcomes. Digital Identity Flex is framed as a response to the rapid proliferation of certificates, keys, service accounts, containers, bots and AI agents that now outnumber human users in many enterprises. The company says the service includes delivery support to help customers onboard these identities and integrate governance workflows more quickly.
Machine Identity Security covers the lifecycle and governance of non-person entities, including issuance, rotation and decommissioning of credentials, approvals around high-risk entitlements, and policy enforcement for machine-to-machine communication. Agent Identity Security, a newer capability, is aimed at generative AI agents and autonomous software that can take actions on behalf of employees. SailPoint’s messaging stresses the need to anchor these agents in the same governance fabric as human users, so that access is least-privilege, actions are auditable and regulators can trace responsibility when an agent touches sensitive data or systems.
The offer illustrates how quickly mainstream IAM platforms are adapting to non-human actors. As organizations experiment with customer-facing and internal agents that can draft emails, modify records or trigger workflows, the old model of treating them as opaque technical accounts is becoming untenable. A bundle that spans machine and agent identities acknowledges that organizations may not yet know how their mix will shift, but that both categories require consistent onboarding, entitlement review and anomaly detection. Whether Digital Identity Flex delivers sufficiently granular control and verification for high-risk agents, and how it integrates with external AI orchestration platforms and policy engines, will be key factors for CISOs evaluating the approach.
Sources: SailPoint Investor Relations, MarketScreener, ResearchPool
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By the ID Tech Editorial Team
