Poland’s ePUAP Platform Remains Offline After Cyberattack, With Trusted Profile Downtime Planned

Poland’s ePUAP e-government platform remained unavailable to citizens and public offices on November 13, three days after the government took it offline following a cyberattack. A notice on the government’s gov.pl portal also warns that Trusted Profile, the national electronic identification node and signature services may be temporarily unavailable overnight from November 14 to 15.

ePUAP, the Electronic Platform of Public Administration Services, is the nationwide system Poles and businesses use to submit official documents, communicate with government agencies and complete administrative procedures online. Trusted Profile is the free digital identity that lets people log in to public services and sign official documents electronically.

Digital Affairs Minister Krzysztof Gawkowski announced the attack on November 10. “A cyberattack on the state-run ePUAP system has been detected and halted. The teams responsible for the system’s security took immediate action to maintain its stability, and technical work is currently underway to restore full functionality,” he wrote on X. He added that the infrastructure of the Central Information Technology Center (COI), the agency responsible for ePUAP and other key digital services, remained secure.

Officials said the platform was taken offline as a precaution rather than because the attack caused damage. Ministry spokesperson Marek Gieorgica told the Polish Press Agency that the system had not been compromised or disrupted. The shutdown has nonetheless disrupted access to public services that depend on the platform, and a notice on the government’s website said ePUAP electronic mailboxes were unavailable to citizens and public institutions.

The authorities have not said how the attack was carried out or who was behind it, and there has been no public confirmation that attackers accessed government systems or took data. The ministry has said services will return once security checks are complete.

The notice on gov.pl says ePUAP “is currently unavailable to citizens and offices” and that work to restore it is under way, adding that some electronic services may be disrupted because of service work. It lists a window from 6 p.m. on Saturday, November 14, to 7 a.m. on Sunday, November 15, during which Trusted Profile, the national node and signature services may be temporarily unavailable.

Sources: Gov.pl, Security Affairs, SC Media

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By the ID Tech Editorial Team