Philadelphia International Airport is the first U.S. airport where Global Entry members are verified by facial comparison cameras instead of kiosks when they arrive. U.S. Customs and Border Protection deployed the updated arrival process there on October 13 and expects to extend it to as many as 38 terminals at 30 high-volume airports, including some of its Preclearance locations abroad.
Cameras with biometric facial comparison technology verify members’ identities and membership status as they enter the Global Entry processing area, without the member having to stop. The process replaces the user-operated kiosks at which members answered customs declaration questions on arrival. CBP says the change is designed to strengthen identity verification, streamline traveler flow, improve processing efficiency and support its enforcement and security mission.
CBP’s instructions for its Global Entry Touchless Portals, which it says reduce physical touchpoints and speed up member processing, describe two automated, self-adjusting cameras that start the process when a traveler walks up. Members align their face with a silhouette on the screen after removing glasses, face coverings and hats. A “Processing Completed” message sends them on to the exit. If the portal asks for a travel document, they scan it, and a “See Officer” message directs them to the exit line, where an officer assists them. The portals eliminate paper receipts and rely on mobile technology carried by officers.
Global Entry is CBP’s Trusted Traveler Program for pre-approved, low-risk travelers, who undergo background checks and an in-person interview before enrollment. It had 15.6 million active members as of October 1 and is open to U.S. citizens and nationals, lawful permanent residents, Mexican nationals and qualifying citizens of partner countries. Members can still use the Trusted Traveler mobile app at participating locations to report their arrival and submit a customs declaration. In September, CBP opened a procurement for a facial comparison system to modernize Global Entry processing at multiple airport terminals.
“This improved process for Global Entry members reflects Customs and Border Protection’s continued efforts to process travelers more efficiently, enhance the international arrivals experience, and strengthen our nation’s security,” said Elliot N. Ortiz, CBP’s area port director in Philadelphia.
Sources: CBP, CBP portal instructions, PhillyVoice
–
By the ID Tech Editorial Team
