CMS Signals Continued Reliance on Experian for Remote Identity Proofing Services

A presolicitation notice issued by the U.S. Centers for Medicare and Medicaid Services indicates the agency’s intent to pursue a sole-source contract with Experian Information Solutions, Inc. for Remote Identity Proofing services. The notice states that it is not a request for proposals, but outlines CMS’s anticipated acquisition approach and invites capability statements ahead of a formal solicitation.

According to the synopsis, CMS plans to justify the sole-source award under Federal Acquisition Regulation 6.302-1, which applies when only one responsible source is deemed capable of meeting agency requirements. The notice describes Experian’s RIDP services as already customized and integrated into CMS systems, supporting core identity assurance functions across CMS applications.

The services referenced include support for Identity Assurance Levels 2 and 3, Social Security number verification, login risk assessment, and continuous assessment capabilities. The synopsis also notes multilingual call center interpretation services in support of health insurance exchanges. CMS states that the contractor must ensure compliance with current and future NIST standards and support audits and security reviews.

In addition to operational services, the notice describes requirements for periodic market analysis, reflecting an expectation that the contractor track developments in identity proofing and risk management. CMS frames the arrangement as supporting both existing systems and future program needs.

The posting indicates that CMS anticipated releasing a formal request for proposals in December 2025, with an expected contract award date in February 2026. It lists a deadline for capability statement submissions of 1:00 PM Eastern Time on Wednesday, December 17, 2025, with responses to be submitted by email.

The notice provides a signal about CMS’s continued dependence on a single RIDP provider for high-assurance identity proofing in public benefits and healthcare contexts. It also highlights the role of NIST alignment, continuous risk assessment, and audit readiness in federal identity programs, as well as the competitive dynamics of the RIDP market supporting large-scale government services.

Source: GovTribe

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By the ID Tech Editorial Team