The new system, installed for passengers leaving Royal Caribbean’s Freedom of the Seas, compares real-time passenger images against photos previously submitted to the government for travel documents. Royal Caribbean reports the technology has cut disembarkation time by 30 percent compared to traditional methods.
The installation follows successful rollouts at other U.S. ports, including the Port of Palm Beach, which recently set processing records with similar technology.
A CBP spokesperson highlighted the system’s benefits, stating, “The use of facial biometrics not only provides a more efficient and secure process for verifying traveler identities but also reduces the need for physical contact between CBP officers and travelers.”
This deployment advances CBP’s broader effort to update border security, which includes the expansion of biometric technology across U.S. ports of entry. The agency continues to roll out facial recognition and other biometric tools at land, air, and sea ports to improve security and travel efficiency.
Despite the proven efficiency gains, CBP recognizes privacy concerns and has established safeguards to protect traveler information. This comes as recent reports indicate mixed public attitudes toward biometric technologies in travel settings.
The cruise industry’s adoption of biometric solutions continues to grow, with companies like MSC Cruises recently adding facial verification systems to enhance passenger experiences and security measures.
Source: CBP
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February 14, 2025 – by the ID Tech Editorial Team
