Aware Makes Case for Face-Based Visitor Management Systems

Aware is advocating for the use of touchless visitor management systems in corporate settings. In doing so, the company argues that touchless systems are both more convenient and more hygienic than more traditional alternatives like iPads or touchscreen kiosks that ask guests to enter their information in a digital registry when they arrive.

The problem, according to Aware, is that such a registration system creates more hassle for legitimate guests while doing little to keep out potential criminals. Bad actors can type in false information and enter under false pretenses, while those who do follow the rules may have to navigate a tricky interface that adds time to the sign-in process.

People have also become more wary of shared devices in the wake of COVID-19, to the point that 80 percent of consumers now view touchscreens as unhygienic technology. As a result, organizations that continue to use touch-based systems will be making their visitors uncomfortable (and risking exposure) as soon as they step foot on premises.

Touchless technologies offer a potential solution to all of those problems, insofar as they can enable a more streamlined check-in process while minimizing the threat of contagion. For example, a Bluetooth system can allow people to swipe in with a credential on their mobile phone, though Aware notes that such systems are vulnerable if a registered device gets stolen.

That’s why the company ultimately advises people to use contactless biometrics, and facial recognition in particular. With such a system, visitors can use their own mobile device to register their face before going to the office, and then need only stand in front of the iPad (or another device with a built-in camera) to confirm their identity when they arrive.

Aware, of course, is an established provider of facial recognition technology. The company offers liveness detection to guard against spoofing, and has previously advocated for the use of biometrics in tax filing and vaccine passport systems.

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June 3, 2021 – by Eric Weiss