AnyVision Explains How Facial Recognition Can Help Improve Casino Operations

AnyVision is pitching its Access Point AI solution to casinos that are looking to increase security without creating more friction for legitimate customers. Access Point AI uses facial recognition to identify individuals at points of entry and on the casino floor.

In that regard, AnyVision argues that Access Point AI can help casinos overcome seven of the key challenges that they face on a daily basis. For starters, Access Point can spot any players who may not be welcome in the casino. That includes card counters and cheats, as well as violent criminals who might disturb the other players. It also includes problem gamblers who have placed themselves on a self-exclusion list in an effort to curtail their habit.

The point is that casinos can build watchlists of barred individuals, and then use Access Point to watch the crowd for those unwelcome players. The solution will send an automatic notification to administrators whenever it spots someone on one of the lists, and they can instruct security to remove that individual from the premises. In doing so, Access Point helps streamline communications between the control room and the casino floor, thereby addressing one of the other key logistical challenges facing the gaming industry.

Access Point will similarly send an alert if an unauthorized individual tries to gain entry to a restricted area, or if someone is not wearing a mask while inside the casino. As a result, the platform can facilitate basic access control, and allow casinos to comply with any health and safety mandates that may be in place. The technology can also be used more proactively to improve the customer experience. For example, Access Point can automatically identify VIPs, and ensure that they receive their proper player benefits without forcing them to carry a membership card or some other physical device.

According to AnyVision, Access Point can help casinos reduce their administrative costs because it provides them with a centralized solution that covers both security and the player experience. AnyVision itself brought in $235 million in its latest funding round, and has pushed the NIST to come up with ethical guidelines for the use of facial recognition technologies.

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October 15, 2021 – by Eric Weiss